Privacy Policy

At PraFintech ("we," "our," or "us"), we value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy describes how PraFintech collects, uses, shares, and protects your personal information when you visit our website or use our loan consultancy services.

By accessing our website or submitting your details for a loan/subsidy enquiry, you agree to the terms of this Privacy Policy and consent to our collection, use, and disclosure of your personal information as described herein.

1. Information We Collect

To provide you with eligible loan offers and subsidy consultancy, we may collect the following types of information:

• Personal Identity Information (PII): Name, Age, Gender, Photograph, Signature.
• Contact Details: Mobile Number, Email Address, Residential and Office Address.
• Identity & Financial Documents: Aadhaar, PAN Card, Voter ID, Driving License, Passport, ITR Copies, Bank Statements, Salary Slips, and Business Proof (Registration Certificates).
• Credit Information: We may fetch your credit score and report from credit bureaus (CIBIL, Experian, etc.) with your explicit consent.
• Technical Data: IP address, browser type, device information, and cookies to improve website performance.

2. How We Use Your Information

We use the collected data for specific, lawful purposes related to our business services:

• To check your eligibility for various loans, subsidies (PMEGP/PMFME), and financial products.
• To process your application and submit it to our partner Banks, NBFCs, and Government Portals (e.g., KVIC, JanSamarth).
• To communicate with you regarding your application status, missing documents, or new offers via SMS, Email, WhatsApp, or Voice Call.
• To prepare necessary project reports (DPR) and financial statements required for loan processing.
• To comply with legal obligations, including KYC (Know Your Customer) norms mandated by RBI.

3. Sharing of Information

PraFintech acts as a bridge between borrowers and lenders. We may share your information with:

• Financial Partners: Banks, NBFCs, and other financial institutions to process your loan application.
• Government Agencies: Relevant departments (MSME, KVIC, DIC) for subsidy claiming and processing.
• Service Providers: Third-party verification agencies for background checks, document verification, and field investigation.
• Legal Authorities: If required by law, court order, or government regulation to protect our rights or public safety.

* We do not sell or rent your personal information to third-party marketing companies for unsolicited advertising.

4. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. Our website uses SSL (Secure Socket Layer) encryption to ensure safe data transmission. Access to your personal data is restricted to employees and partners who need it to perform their job functions.

5. Cookies

Our website uses "cookies" to enhance your user experience. Cookies are small files stored on your hard drive that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of the website.

6. Third-Party Links

Our website may contain links to other websites (e.g., Bank portals, Govt websites). However, once you leave our site, we do not have control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

7. Contact & Grievance Redressal

In accordance with the Information Technology Act 2000 and rules made there under, if you have any questions, concerns, or grievances regarding this Privacy Policy, please contact our Grievance Officer: